Vilanova i la Geltrú, Spain
Club Nautic, Esculera de Ponent,
N/A
+34615912041
Very professional team of mom and daughter. They was very nice and enjoyable to talk to. The boat we rented was great for my girlfriend our two dogs and myself. They also have a variety of faster boats and jet skis. it's definitely a place worth looking into if you want a fun and relaxing day on the water
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What a great company to rent from! We rented the license free boat twice this holiday. Everything in perfect condition and a great service with a smile :-) My 3 year old daughter couldn't get enough of it. Next year we will visit you again!
Pésimo servicio de atención a cliente y cero empatía. Teníamos una sospecha de caso de covid y se han negado a cambiar la fecha de la reserva y no han devuelto la paga y señal de 160. Nos han tenido una hora esperando para darnos la hoja de reclamaciones que ni tan siquiera un formulario oficial. Muy mala educación y muy mal servicio. 29/08- It is not true what you say. The child woke up with a fever that morning. We called from 8:00 to 9:30 in the morning to warn you but you wouldn't pick up the phone. We had to go to your offices to warn you (1 time not 3). We proposed to change it for another day and you refused outright. You didn't offer any solution (bonus for another activity / occasion...). Zero empathy. The pity is that we didn't read the embarrassing comments you have about your service before booking. We hope you will give us an answer to the formal complaint we have made to the Town Hall. Services like this denigrate tourism 31/08- It’s a pity that you continue with this game of lies. We are not a tourist that contracts one-shot service and do not come back again. I understand this is you niche. The problem is when you don’t have tourism anymore and you need to ‘survive’ with local customers. The game doesn’t work anymore. Hopefully the season is almost over and you can’t cheat anyone else.
Super kind and professional reception by the lovely owners. We rented a boat for the day, clean and well maintained. Before you set off to sea you get a clear explanation of how it works and you are accompanied out of tge harbour. Spanish / English / Dutch / German spoken. Absolutely recommend this for both locals and visitors if you want to discover the area by sea. And will definitely go again.
They are very kind and their smile is the begging of a great boat ride. Very professionals.
Deli
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