Sant Antoni de Portmany, Spain
Pol. Montecristo Industrial, 23,
N/A
+34 917456400
Even one star is too much for this unprofessional sub-standard subcontractor service. Not securing parcels inside their van, so boxes bounce around, fall on their also not secured trolley and damage the contents. UPS as worldwide (usual) high quality enterprise should know better and train these numpties.
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I usually like UPS but UPS Spain is terrible. 3 times now I send a package to the US and 3 times there were many problems. Each single time they told me a commercial invoice was missing when i attached it to the box like i always do when i send the same packet from another country with ups and it has never been a problem anywhere else. In Spain they seem to be blind because each time I have to resend it via email. It takes them days to get back to me, noone picks up the phone... I will not be using UPS Spain ever again.
What a horrible and terrifying service. The delivery man left us a package, and came back 10 minutes later came back demanding super nervously that we had to pay some fee. We said that the sender was charged with the delivery costs. He became super angry and came closer. As we are quarantined for COVID, we didn't want him to come close, but he aggressively defied the safety distance. We shut the door, after which he began to try and kick in the door and shout. It was very scary. After he just stood downstairs shouting. Really horrible experience
very bad company ..the worst..I am waiting since a week..supposedly package here.. no telephone..bad service..does anybody WORK there??? muy mala compania..lo peor que hay..no recomendable para nada!!!!
Just terrible! Nothing but cowboys!! They should have been out of business a long time ago. Event the customer service agents in the mainland joke over the telephone about how bad the Ibiza branch are. Impossible to reach, ineffective, zero idea of how to treat their customers, zero common sense. They'll tell you your address is incomplete, you have to go to collect it from their hard to find depot. You go there and your package is not there! Avoid them at all costs. Should be a reputable global company... their Ibiza branch are total clowns!!
Worst service in Ibiza. They just don t deliver. They lie. They pretend they don t find the adress and they just send the stuff back. NEVER EVER USE UPS
Worst company ever! avoid under any circumstances...
Read all theese bad reviews and was sure no amazon order will come and SUPRISE, they did, all of them.
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