Alacant, Spain
Av. Aguilera, 14,
N/A
+34 965641569
DeliveryIn-store pick-upIn-store shopping
No wheelchair-accessible car park
Brilliant service and first class work. Manager was so helpful. Can’t thank them enough.
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I attended your store in Alicante on the 23rd of October around noon. There were no customers in the store at the time. Only two staff members sitting behind their computers. Neither showed much interest in attending me, and it certainly was not because they were busy with other customers, as there were none in the store. I had to go up to them and the response to my query was generally dismissing and unhelpful. I expected more. It is important to note that the only way for local bike shops to survive is because of the high quality customer service they can provide. I am, in fact, a Trek Madone owner, and I have ridden my Trek for over 50,000km. It is not hugely surprising that online bike companies, such as Canyon, are growing exponentially to the detriment of local bike shops. If local bike shops have terrible customer service, this trend is only going to continue. Perhaps the writing is on the wall for Trek, if the customer service I received in Alicante is something to go by.
Really friendly and helpful staff. They gave me a bike box.
Very limited selection of everything
Todo fácil, sencillo y muy rápido! En otras tiendas el plazo de entrega era desorbitado y aquí, me ofrecieron un plazo de entrega razonable y encima la bici llego 10 días antes. Gracias por todo.
Deli
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