Algeciras, Spain
Estación Marítima Área Comercial, 1ª planta,
N/A
+34902454645
I booked with a spanish company for the crossing from Tanger Med to Algeciras because I thought it would be better than a Moroccan company. I was wrong! The ship Las Palmas left 40 minutes late. There are no announcements on the outside deck, the speakers do not work. So no information. No welcome from the captain whose life we trust. So in an emergency SOS the crew cannot talk to the passengers on the outside decks. I did not hear the safety brief, maybe there was not one. I am shocked at the lack of respect for standards on this ship. It’s dirty and not nice! I had a prepaid cafe menu which I booked online. The cafe manager was very confused by this. Rubbish Nespresso coffee (why not have a great spanish coffee machine with some spanish flare and style!). Forget it. Next time I’ll swim
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Terrible experience, we were 2 ways both had 2 hours delay, terrible old ship, dirty, stink, messy... never more! To everyone - consider which company you choose before get a ticket from this terrible company!
Very nice ferry
Ferries cancelled on the one day we had to get to Ceuta. No warning and no help from staff on ground regarding refunds or notice of cancellation for insurance. Would recommend people go to a more reliable source such as balaeria in the first instance.
Good service at a very good price
Deli
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