Barcelona, Spain
C. de Villarroel, 44,
N/A
+34 648031210
Best bikes, best service, good price, location is near centre. Bike for 12 for 24 hours is the best price, you dont need money for deposit, only passport, you can pay by bank card. We was very happy. Thank you very much!
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Make sure you bring your own pump or pump your tyres before you leave. Good couple of days riding around. Friendly staff. Happy to help. Took passports as deposit. Thanks.
Unfortunately, I don't recommend it! Only one star for a dishonest approach - not a word about additional charges for random events (e.g. flat tire 10 euro etc.). I found out about the hidden very expensive price list for faults when I asked for a pump and a spare inner tube - which of course I didn't get (which is standard at other European rental companies). And it was after paying for the bikes (no refunds, sorry). The advantages of the rental shop - long opening hours and good basic prices (as long as you don't run into hidden costs). Bikes in poor technical condition (rust on the cables - and if it breaks, you will pay an additional 10 euros), the employee could not adjust the brake on the MTB - it made matters even worse. In addition, he was rude and made us wait for our bikes outside the store.
Be careful the bikes are in very bad condition and if anything happens you pay and you must carry the bike back to the shop ,there is no refund if you change your mind after you pay. We brought a bike back with the tire out of the rim after 5 minutes we left from the shop and we asked the lady for our money back and she refused. She said that it’s the company policy but there was nothing like that on the contract we singed. I never got my money back so be careful.
DO NOT HIRE Bikes ads quite old and basic. Happy with this at a price of 10euro for a day. My key to my lock however fell apart when I first used it. Brought it back the shop and was met with a completely unreasonable response. The women at the desk said that ‘I had clearly broken it’ and must pay for it and was not in anyway accepting that it could have been faulty or old. Charged me 20 Euro. Bad customer service. Old equipment. Might have to pay far more than planned.
Unfair treatment. The staff failed to inform us that there is an extra charge for returning our bikes to another shops and the other shops also not able to return the deposit to us. Which left us with no choice but to return the bikes to the original place. This upset our whole plan and the shop was closed upon our return. Not under our original plan and we have to keep the bikes overnight and return to the shop right at its open hour. As expected, we were demanded for additional cost for "keeping the bikes overnight". As our rental got a promotion of 10% discount, it is reasonable to expect the discount should apply to the additional cost. Saddly , the unreasonable staff refused to return the deposit to us unless we paid in full without any discount. The cost in money term is not a big deal but the attitude and dishonesty are the main crux. Totally disappointed for the irresponsible and unreliable staff. Not recommended this shop to any person. If you insist to choose them, don't trust their words and beware of their intentions behind the smiling face.
This rental doesnt have a proper service man. So you can borrow it but bike have to break in a case of long term use with no service. I can compare it with another rental in Barcelona where they have a guy who service a bikes and I have to say I saw the difference. Nice pic though.
DO NOT RENT FROM HERE. My friend was given a key and lock and after one use the key broke in the lock! The equipment is clearly very old and not only that but she was charged 20 for the lock breaking. The staff member who told us about this fine was very unhelpful, rude and aggressive. We were shocked! Overall, a very bad experience, would recommend renting from somewhere else.
Deli
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