Calp, Spain
Ctra. N-332, km 169,
N/A
+34 965834147
Wheelchair-accessible entrance
The campervan experience was amazing but unfortunately the extra fees and service were disappointing. - they hadn't checked quantities of gas or water. - they had extra fees on advertised price. - extra 80 euros charges at the end of rental. - tried to change our booking a week before. The camper run out of gas after cooking for 5 minutes and ran out of water after washing up once! We had to return on day two of rental to get more water and gas. We were still only able to have just 1 shower in 3 days, due to lack of water (a broken tank we were told). Not only were we not reimbursed for half a day wasted going back to the depot, we were charged an additional **80 euros** for bringing the caravan back 'dirty'...(surely standard rental would allow for to bring it back without cleaning it? We had washed up, cleaned kitchen and only used bathroom once). With no water it is difficult to do more. I advise people to check the contract policy with diligence as there were other extras charged on top of the already pricey rental price... I also advise to check water and gas before leaving the depot, especially if you don't want to have to hook up to a caravan site straight away - the idea was to get away from populated life, after all! Or else we would have booked a hotel! If you have a dog you must book in your dog! - after our rental we were charged extra for dog hairs. We had dog with us at check in and wasn't told it was a problem. The campervan was good quality apart from the damaged water tank. I still advise you to hire a camper! Just be informed... If you check everything over and expect extra fees, your experience will be great. I am only writing this so everyone can manage their expectations and so that the company improve their services....
like
Good Service, Fair Prices.
Muy contentos con el trato y con el servicio. ¡Volveremos!
Deli
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