Xàbia, Spain
Calle Cabo de la Nao-Pla, 43B,
N/A
+34966461677
Excellent, polite and friendly service. Often will deliver very quickly and when they do they take care - even to explain how to operate what you've bought. Tested recently a non - sales visit when we need repair on a month's old dishwasher. They couldn't have been more helpful. Within minutes the engineer was arranged. After sales service is so important. Doing it right - when they're not actually making a sale- means we will be back.
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Great service and the product was delivered quickly.
Have a large selection and will order almost anything they do not have in store. Good English is spoken by most of the staff.
Today 12 August 2020, I returned a microwave purchased 6 June 2020. The microwave stopped working last Saturday. I was served by a gentleman who has the name of Pepe. My son who speaks fluent Spanish accompanied me for translation. The man said he would send it for repair. This surprised me as I thought a new one would be given to me as the microwave was only 2 months old. The man was very agressive and me not being able to speak Spanish, the man started to verbally abuse my son by calling him \boy\ and swearing in Spanish. My son is 25 years old and not a boy and should have been talked to with respect. The man said it could take weeks to repair. I was surprised how unhelpful your employee was and the absolute disregard for us \the customer\. Never once acknowledging the failed device and the inconvenience of me travelling from Benitachell to Javea returning the faulty micro wave, being without a micro wave. The fact I am now not able to use a micro wave until Milar repair the device, due to your policy of not replacing the device for a new device is new to me and not helpful. The character of this man cannot be helpful to your business and bad for future business. I intend to tell as many people as possible of this bad service, i will hold back for a couple of days, giving you a chance to reply to me. I shopped at Milar, thinking the bigger company would be less risk than a small back street shop. To my surprise, it is not the case
Good selection of electrical products, large showroom.
Deli
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