Madrid, Spain
Calle de Jorge Juan, 118,
N/A
+34 914008730
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible entrance
everything is perfect. the products arrived in perfect condition just on time. great customer service. Special thanks to Ms. Luz, she is always ready to help and she has a perfect and very kind way of conversation. highly recomended. Thank you
like
Ordered a product to Portugal, it has been more than 1 month and the product never arrived and payment has been done. Struggling to get a solution to my problem. Customer Service tells me we are waiting for a responde of the post office, which being a public service, might never arrive. DONT RECOMMEND
Stellar customer service. Excellent stock and prices. I have dealt with 3 different Casco stores in Spain and the website, and always got great service. I had a friend visiting Madrid recently and could arrange to buy online get and get my order delivered to his hotel on my behalf, no extra cost or fuss, just email contact was enough. Will shop again with Casco for sure.
Not recommendable
This place is Casco Antiguo, not \old town\ as Google named it. The staff were helpful, one even spoke English ( a small miracle for this part of Spain). Things are very reasonably priced here. I bought a large scubapro travel bag for un 150dollars. Bargain.
Deli
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