Los Cancajos, Spain
Centro Cancajos Local 301,
N/A
+34 922434409
Just back from 14 day stay in Los Cancajos La Palma. We had read reviews of Oasis Autos in the UK. On our arrival we booked a group C VW automatic Polo from Oasis Auto Centre for 12 days. The excess was only 200. Damage collision waiver was included. The company said the car would be brought to our hotel at 4.00pm. They arrived on the dot. They have a 'like for like' fuel policy - tank full on delivery. Return of car couldn't have been easier. We parked it at our hotel and left the keys at our hotel reception. The 200 excess was returned promptly to my account. I took the precaution of photographing the car at pick up and drop off but needn't have bothered. An excellent service. We will use them again next year.
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Pick another company they are not trustworthy
Oasis are easy to use once you work out where they are based at the meeting point on the ground floor of the car park in the airport. We have now used Oasis 6 times in 6 years and never had a bad car. This time we upgraded to a Dacia Duster which was a fantastic car for the mountain terrain of La Palma. It was also surprisingly economical.
There's noone receiving The car when you leave It back at The airport, so noone checking everything is ok to return The 100 eur deposit. We called just as we left The car at 13h (exactly as we took It) and they told us they would check the car that day and that they would return the deposit three days later. After 4 days, as they hadn't returned It, I called and they tried to convince me to file a form to ask the insurance to repair the damage of my supposed car. They sent me the photo of the damage of a car without a license plate, on a different location where I had left It and a 3-door car (mine had been a 5-door car). After more complaining, they finally returned the deposit. I don't recommend this company at all!
We are more than happy to recommend Oasis Car Hire whilst on La Palma. We have regularly used the company twice a year over the past few years and have always been highly satisfied with the cars we have rented. The pickup/drop off arrangements are simple to follow and the staff are efficient, friendly and helpful.
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