Platja d'Aro, Spain
Av. de la Pau, 44,
N/A
+34972817177
My family and I visit this hotel every single summer. In my experiences, we've had great room service, a very friendly staff, and amazing food!
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We arrived at this hotel today, the room was called SUPERIOR DOUBLE WITH LATERAL VIEW. There is no sea view at all. We see an ugly building and noisy from the restorant kitchen below. On the terrace it rains up, probably from the air conditioners above. We tryed to speak at the reception to move us in another room, but the staff did not want it. They are not at all friendly with us. I think it's the worst room in the hotel that you definitely can not call it superior. This room has to have annother price not like the others. I am very angry. You might want to avoid this hotel. We will not come here anyway. Hotel staff is poorly informed, they sent us to park for free in a car park where this weekend is closed for an event.
I paid a superior room with a lateral sea view .. I got something else. I paid the room before we saw her. As soon as we arrived at the hotel we were asked to pay the accommodation before seeing it. Why do you sell this rooms saying they have lateral sea view?
Bad experience with the restaurant on the beach side. Orange juice was made of rotten oranges. The service level was very poor, the cocktail was different from the one on the picture. Highly not recommended!!!
Unfriendly personnel at reception, not a good experience.
Deli
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