Madrid, Spain
Calle de Esparteros, 12,
N/A
+34915226630
Good hotel. Amazing location right in the heart of Madrid! Just a few metres from Sol, Gran Vía, Plaza Mayor. A couple of minutes walk from Royal Palace. Plenty of bars, restaurants and coffee shops to choose from. Be aware a fantastic location like this one means lots of noise too. Room wasn't too big but spacious enough. Same goes for the shower. They offer toiletries and towels. Bed was extremely comfortable, made it hard to wake up! There's a mini fridge in the room and an electric kettle but only plastic glasses so we couldn't use it. WiFi was the faster we have ever experienced in a hotel! TV didn't work very well, couldn't even turn it off neither change language settings. Staff was very welcoming and friendly. Good price, 47/night. Bad thing was walls are extremely thin. Woke up many times in the middle of the night by people arriving/leaving/going to the bathroom... Too much noise and too little respect for other guests.
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TERRIBLE CUSTOMER SERVICE HERE!! I booked a stay ahead of time at Hostal Comercial, however, when the COVID-19 Pandemic hit I had to cancel due to being unable to travel and Spain being in lockdown at the time. The management team at this hotel has handled the situation extremely unprofessionally and with no regard. I have repeatedly attempted to contact the hotel with my concerns via phone and email but they could careless about their customers and have refused to get back to me at any point in time. Do yourself a favour and book one of the other hotels in the area and maybe you'll be lucky to stay somewhere that has its visitors best interests in mind.
I really like this hostal. Perfect location to stay in city centre. Very cheap. Second time here. Room has shower/half bath and sink in room. Toilet just outside in the hall. Friendly staff. Room kept clean. An elevator, which is always welcome when staying on upper floors. Recommended.
Lovely and secure hotel in Madrid city centre
Nothing fancy, but very clean with an excellent and helpful staff. Good WiFi signal.
This is the nastiest place I have ever stayed. The room smells heavily of mold. The toilet drip noisily. The floor tiles are broken and partially held in place with clear tape. The walls are scuffed and dirty. The safe was supposedly not working, but on check out we learned we should have been provided a key. The common area outside the room was piled with linen, amongst the dirty cups and various item meant to be discarded. The walls appeared to have undergone some major water damage as the were peeling away in two foot long chunks. We checked out after the first night and would have left sooner. Had we been able to secure a new reservation so late. However we were still charged for the next night. This place should not be in business.
Small rooms, the towels were scratchy and smelled Smokey. Rooms not seriveced on a 3 night stay. But great location.
The reception was very friendly and welcoming. He speaks English but was happy to practice Spanish with us. The location is unbeatable. A 2 minute walk to plaza mayor and Puerte del sol. 15 minutes to el prado and reina Sofía. Easy access to major transportation. It was a safe location. The room itself is why I have knocked off a star. First the room was pretty clean. Although it was inexpensive, it was almost too small to walk in. The towels did smell a bit of smoke and we're hardly absorbent at all. The bed was comfortable. It was a bit noisy but once we figured out that there were three doors, the noise was reduced considerably. I stayed for two nights with my partner and that was probably that maximum I could stay there.
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