Castillo Caleta de Fuste, Spain
Urbanización,
N/A
+34928900049
Top service and guidance. Perfect suggestion for our little excursion
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ABSOLUTE CROOKS/THIEVES BEWARE!!!! If I could give them 0 stars I would. I booked \the grand tour\ excursion through them which I then decided to cancel two days before. They clearly said the excursion was canceled and that the money (146) would be returned to my account. 2 months later and nothing has been returned. I have emailed them with no response. STAY CLEAR OF THIS COMPANY!
Took trip to Lanzarote water park, only for the Calima sandstorms to stop ferries. Got told repeatedly by their reps that we would get full refund and any extra costs repaid. When eventually the manager turned up with enough cash to refund only the cost of the trip, he then tried to lie to us about promises made to give full refund. Shocking customer service. Totally opposite to support given by other activity firms. Would not recommend them.
Absolutely fantastic service. Very pleased and was incredibly helpful in advising and implementing our trips on holiday. Haven't been on the trips yet (first one tomorrow), but if they are as good as the service we received here, then I'm sure we'll have a great time.
Absolutely ridiculous excursion , went on the Lanzarote shopping tour from furteventura , when getting off the ferry to get the bus back to catelata fuste the bus left without us, I'm heavily pregnant and had my 2 year old daughter. When we eventually got back to caleta fuste and explained to the people at the excursion centre all they could say was sorry . Would not recommend. There is no checklist for people on the bus/trip also bus driver laughed at the fact I was angry he left.
Deli
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