Barcelona, Spain
Moll de Mestral, 26,
N/A
+34609436315
I have been coming to Barcelona with my friends for Barcelona beach festival since 2016 . Every year the day after the festival we used to go riding Jet-Ski and it has become as an tradicion and beautiful ending of our stay. Year after year we rent an hour and after we left the port ( where we were of course following the main guy from renting company by prescribed speed) we can have a fun in safety distance one to each other. We can use the waves for making a jumps or we can stop for a while and just chill with the stunning view on the city and port. Imagine the feel for few seconds or minutes you are complete free without any troubles just you, never-ending ocean and your \water bike\. You feel like u can disappear where ever you want as a bird. This feeling was complete ruined by this company. We had to strictly follow the instructor in one line on half speed of the Jet-ski. Any time you went out of the line they will shut off your engine by controls remote. Helplessness - is the right term how I would describe the situation in one word. you are forced to keep the line in boring speed with knowing that u actually payed for it. I have to say: \putting this money on the street and watching who will pick them up is much bigger fun with feeling of satisfaction\ Honestly I have never been writing a review before, but this was soo bad experience that i have to share it.
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Not a real rental service. They dont rent jetski for driving in your own... also i told her i have a licence. They only offer guided tours where you get babysitted by a guide.
Jet Ski was rather expensive so I expected to have full use of the watercraft. They did not tell me that they limit the watercraft to about 25% power. The max speed was only 15 miles per hour, about a quarter of its actual max speed. They refused to switch the jet ski the moment I discovered this and also let us ride for only about 15 minutes, half of what was advertised. Stay away. Reply to the owner: Then that safety law and limit should be discussed prior to utilizing the jet ski. Not discovered while we are already at sea. This is just improper and scheming business. I will still recommend people to stay away until this is fixed. Buyer beware, especially since some of these reviews seem fake/brought.
Everything was so badly organized. We made a reservation for 3 jetski rent for 5pm. When we came they tried to charge us 100 euro per each jetski although we made a reservation in advance (on website they claim the price 80 Euros if its booked in advance). We came 10 mins before 5pm and we were waiting until 5:30). During the ride we were not allowed to ride on our own. All the time we had to keep the line and we were riding so slow. If we tried to play with the waves and ride on our own they turned off the jetski by remote control. After ride we complained but the manager didnt want to speak with us. When we came back to the “base tent” to pick up our clothes, they lost our backpack. They told us they had already given us all our stuff. When I came 10 mins later one girl told me shes gonna check their premises Inside their building. The backpack was there and nobody even told us that they had moved it from the “base tent”. I really dont recommend this company. Ive been on jetski in barcelona for 3 times and this was the worst experience.
It's been a great we, I would like to get back to the Nautica Port Barcelona to get on the speed boating again and again. A big recommendation for this company.
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