Culleredo, Spain
Budget Aeropuerto De,
N/A
+34 902090313
I rented on 26/07 (midnight) a car for two weeks (untill 11/08). Picking the car up and returning it went smooth. Friendly staff. I got this black VW Polo with around 29.000 km and several scratches and damages (I took pictures of the car when I got it) for a good price. I returned the car in the same conditions (I have pictures), but a few days later I was charged around 150 for damages 50 for admin charges. I send a friendly e-mail asking to send me details (evidence) with pictures of the damages. In case I something happens when I was responsible for the car, I do not mind paying for the damages. But please show me this. Currently it feels as you are charging me a hidden extra price for the rent. Anyway, I got an automatic e-mail promising that they would reply within 10 working days. This didn't happened, so I wrote them again. Same auto- reply promising prompt reply within 10 business days. I still didn't hear from you. Hence the 2 stars, I would otherwise have given 4 or 5. Please reply to my request. I will continue to contact you through different means until I hear back from you on this and I see evidence. Raphael
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Бронировал через Facebook. При получении авто, компания отказалась от всех обязательств. В результате, за неделю, вместо 100 заплатил 144. Будьте внимательней! Booked through Facebook. When receiving a car, the company refused from all obligation. As a result, for the week, I paid 144 instead of 100! Be careful!
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