Barcelona, Spain
Carrer de París, 210,
N/A
+34934395226
Service started good. A driver collected my car at my home for regular service and would bring it back later that day. Unfortunately they couldn't finish the same day and offered me a replacement car (rental). I had to go to the garage to collect it. I was welcomed very friendly. The attendent told me the insurance was basic and ask me if I wanted an additional. I agreed only if this was covered by my leasecontract. He asked the name of the company and checked it in his system. He found it and confirmed no problem. He said: "I will put the invoice directly in the companies name". After 2 days I still hadn't heard anything from them and decided to call if my car was ready. It was, but they forgot to call me. No excuses were made. Finally I also had to pay the extra insurance, because it wasn't included in the contract. They completely denied their responsibility and stated that I had requested the insurance. NEVER FELT TREATED SO BADLY.
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Appalling service! They cancelled an appointment without letting me know. Prior I sent three emails and called six times to try and confirm. The only excuse I got was "Estaba solo" with not even a sorry. Never again Audi.
La empresa donde trabajaba me compró un A5 plateado. Bonito coche. Como me gustaba conducirlo. El vendedor me hizo un gran descuento al negociar las condiciones. Posteriormente me llamaron que había un error. Se ve que el hombre dejaba la empresa y hacía super precios para vender más antes de irse. Como la oferta tenía validez 15 días tuvieron que aceptarla. El servicio postventa de lo mejor que me tirado a la cara. Lo hacen en el taller que tienen cerca del Valle Hebrón. Su jefe de taller una máquina. No recuerdo su nombre, se que vivía cerca de El Vendrell. Daba soluciones, amable, sincero...no sé, si todos fueran como este hombre, el mundo funcionaría mejor.
Solo agradecer a Dani su asesoramiento en todo momento sin animo de lucro,ya que finalmente compre mi coche en otro concesionario cerca de mi ciudad.Gracias Dani un placer y hasta otra
Molt contents del tracte i de l'assistència rebudes. Com a punt de millora, s’hauría d'incloure l’idioma català en el software i en la documentació dels AUDI.
Estou vivendo em Barcelona faz 3 anos e meio ... resolvi comprar um carro depois que tive um filha!! Atendimento espetacular!!
Molt bona experiència i molt bona atenció al públic. Vaig estar atés en tot moment i ben assessorat. Fantàstic!!!!
Mi experiencia en el centro ha sido magnífica, Lo recomiendo 100%. Daniel es un gran profesional, estoy encantada con mi coche nuevo que va de lujo! gracias!! ;)
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