B, Spain
Calle Ca l'alaio 3-4, Derecha
N/A
+34933702763
Much better than anticipated! Easy to find the entrance to the parking lot, smooth work by the receptionists. I handed over my car key, signed docs and I was also thoroughly explained what to do upon arrival to get picked up by the shuttle driver. It happened exactly as I was told. I called upon arrival and the receptionist mentioned that it would be take about 30 minutes for the shuttle to arrive. It did in 15 minutes! The driver was real friendly. Smooth ride back to parking garage. At the reception I was prompted to pay and it was not a cent more that I booked my vehicle in for. I have to say that it was just the perfect experience and I’ll return.
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Unfortunately, you guys failed. I couldn’t find your parking and I just had to leave. Your guy at the entrance wasn’t good either, he just sent me to the wash instead of parking. I understand that it’s not his obligation to speak English, but in some services like this you need to be able to welcome customers from all around the world. In fact, I have booked a service which I couldn’t use and that’s all because you’re making it difficult to figure it out right from the start. There are so many people with languages who want a job and you chose the most not welcoming person and the one with the most poor knowledge and desire to work that he wouldn’t even make an effort to retain any of your customers.
I will never use MundiAuto again! I have only used MundiAuto once and will never di si again. I left my car as, I was going away for a couple of days, with them and decided to use their parking service with additional cleaning. Before leaving the car, I asked then to thoroughly inspect the car for any scratches as it is almost new car. When I came back I saw the car was scratched on the side and I asked how this will be solved. The answer was that their manager will call me. It has now passed 3 weeks and I have called several times without success! Very unproffesional!
Great service, best quality for money in Barcelona
1 parking
Deli
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